Return Policy

At Morgan’s Jewelers, it is with great pride and integrity that we exceed our customer’s expectations in service, selection, and value. Our commitment is to offer knowledgeable, friendly service and provide the finest quality jewelry at the best price.

Returning Your Purchase

We want you satisfied! Unless specified below, your purchase may be exchanged or refunded within 30 days from the original purchase date when accompanied by this sales slip. The item must be unworn, in the original condition, and in the original gift box. Special orders with all warranty cards, explanation booklets, certificates, and appraisals intact. Special orders, consignment merchandise, completed layaways, modified and/or custom pieces are not returnable or exchangeable. Gift Certificates and/or Gift Cards are not redeemable for cash.

Please send all returns to: 
Morgan's Jewelers
77 E 3rd Street
Winona, MN 55987-3447
(507) 454-3643

Receiving a Refund

A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.

Warranties

All merchandise purchased from Morgan’s is covered by a One (1) year Limited Warranty against Manufacturing defects in workmanship or materials. Watch and Jewelry repairs are covered for Six (6) months for the work performed due to workmanship or material. Every effort will be made to ensure your satisfaction.

Repair Take In

Liability for any damage or loss of these items shall be limited to actual cost to repair or replace the item(s). Morgan’s shall not be held responsible for:

- Identification or condition of jewelry at time of receipt.
- Altered, treated, or enhanced diamonds and colored stones.
- Miss-marked or unmarked metals.
- Worn, fragile or damaged jewelry.

Items left beyond 60 days of their completed date.

Gemstone Enhancement

Many gemstones have historically been enhanced to improve color, clarity and/or stability. Unless otherwise noted, we must assume that all gems have been subjected to the usual and customary industry treatments.

Diamond Upgrade Policy

Any single diamond purchased from Morgan’s may be traded in for credit on any future single diamond purchase upon meeting the following conditions:

- The diamond must be in the same condition as at the time of purchase and be accompanied by any reports and/or certificates.
- The new diamond selection must be at least double the value of the original diamond.

If you have questions , please don't hesitate to contact us at:
Morgan's Jewelers
Morgan's Jewelers
77 E 3rd Street
Winona, MN 55987-3447
(507) 454-3643

Morgan's Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.